Privacy Policy Overview

This policy explains how erolinthave collects, uses, and safeguards your personal information in accordance with Australian privacy regulations. Protecting your privacy and maintaining transparency are central to our operations.

What information we collect

We collect personal data needed to provide services, respond to enquiries, and improve your experience on our website.

• Personal contact details, such as your name, email address, and phone number when you submit enquiries.
• Information from communication or correspondence with our team, including any details shared for property analysis.
• Technical and usage data, including your IP address, browser type, and pages visited to enhance user experience.
• Cookies and similar technologies for site analytics and to remember your preferences during future visits.

How we use your information

Information is used only as necessary to provide our services, maintain quality, and respond to your needs.

• To deliver requested analyses, respond to specific property queries, or provide tailored recommendations.
• To send important updates about our services or changes to policies impacting your privacy.
• To monitor and improve website functionality, making your visit as smooth and efficient as possible.
• To comply with Australian laws and regulations relating to data protection and record retention.

Legal basis for processing

Our use of your personal data is governed by Australian law and privacy principles.

Processing is based on your consent (where applicable), performance of contracts, or legal obligation. If required, we will request your agreement before collecting sensitive details.

Sharing your data

Personal data is shared only when necessary to perform our services, comply with law, or protect our interests.

• With trusted third-party service providers who support operations, bound by strict confidentiality measures.
• To legal or regulatory bodies if required by law or to protect the rights of erolinthave or third parties.
• In connection with business changes such as reorganisations, provided protection of data is maintained.

Data security

We use industry-standard security practices to protect your information against unauthorised access, disclosure, or alteration. However, no online system is completely immune to risks, so we encourage you to contact us if you have concerns about your data.

Your rights

You have several rights regarding your personal data under Australian law.

• To request a summary of your personal information held by us at any time.
• To correct or update your details if they are inaccurate or incomplete.
• To request deletion of your personal data, subject to legal or contractual requirements.
• To object to certain uses of your information or restrict its processing when justified.

Cookie usage

Our website uses cookies for analytics and user experience optimisation. You can manage cookie preferences in your browser at any time.

See cookie policy See cookie policy

Contact us

For privacy-related questions or to exercise your rights, please reach out using the contact details supplied.

Changes to this policy

We may update this policy from time to time. Any changes are effective once posted and the date will be revised accordingly. Please review this page regularly.